Authorized Service Provider
Service Support You Can Count On
Xerox is committed to ensuring your local service authorized partner is providing world class technical support. We have rigorous requirements for Xerox technicians to be certified and authorized to work on products we place in customer locations. Since our partners are an extension of our family we have the same expectations for them. As a leader in the printer and multi-function industry we provide our hand selected partners with many of the following to ensure your Xerox devices are the very best they can be.
Training:
- Onsite and continued training curriculum to ensure up to date best practices
- Strict training requirements for technicians to be allowed to diagnose and fix each class of products
- Online forums allowing partners to access tips and fixes for problems the thousands of Xerox technicians experience around the world
Parts and supplies:
- Genuine OEM products manufactured to the highest standards designed specifically to each model sold
- Uniquely formulated toner designed for each product to optimize performance and image quality
- Warranty on all products and supplies provided by the partner to their customers
Technical support:
- In field service managers support local dealers
- Direct access to Xerox global knowledge base with daily updates to provide the latest problem resolutions
- Device diagnostics with direct access communications with technicians
Additional Resources
Unsure what printing solutions you or your business need? Don’t worry! Pease Business Machines will analyze your business and let you know what solutions would be the best, most cost-effective choices for FREE! Submit your email below and a printing expert will contact you back with more information.
"*" indicates required fields
